Privacy Policy
Effective date: July 29, 2026
This Privacy Policy describes how CommunitySimcha (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use our platform at communitysimcha.com (the “Service”).
Information we collect
We collect information you provide directly, such as your name, email address, mobile phone number, mailing address, payment preferences, and community affiliations. We also collect information automatically, including device and browser details, IP address, and usage data, to keep the Service secure and improve your experience.
How we use your information
- To create and manage your account and community memberships.
- To coordinate chip-ins, campaigns, and gift fulfillment.
- To send you notifications, reminders, and account-related messages.
- To process payments through our payment partners.
- To detect fraud, abuse, and technical issues.
- To improve the Service and develop new features.
How we share information
We share limited information with community admins so they can manage campaigns and members within their own communities. We also share information with service providers who help us operate the Service, such as payment processors, email delivery services, and cloud hosting providers. We do not sell your personal information.
Your choices
You can update your profile, communication preferences, and payment settings from your account. You may also ask us to delete your account or export your data by contacting support.
Security
We use industry-standard safeguards to protect your information, including encryption in transit and access controls. No online service can guarantee perfect security, so we encourage you to use a strong, unique password.
Children
The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date. Continued use of the Service after changes means you accept the updated policy.
Contact us
Questions about this Privacy Policy? Reach us at help@communitysimcha.com.